Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must contact us at.
Sandra Niemeyer, Albert-Einstein-Strasse 2, 70806 Kornwestheim, Germany
niemeyer(at)mount-flix.com, phone: +49 1777333873, fax: +49 7141 7029604
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You may use the model withdrawal form attached below for this purpose, but it is not mandatory. You can also fill out the model withdrawal form or another clear declaration on our website niemeyer(at)mount-flix.com electronically and submit. If you make use of this possibility, we will send you immediately (e.g. by e-mail) a confirmation about the receipt of such a revocation.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).
- To Sandra Niemeyer, Albert-Einstein-Straße 2, 70806 Kornwestheim, Germany, niemeyer(at)mount-flix.com,
fax: +49 7141 7029604
- Herewith I/we (*) revoke the contract concluded by me/us (*) about the purchase of the following
goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only in case of paper communication)
(*) Delete as applicable.between us and you our place of business.